Conair is a leading international designer, manufacturer and marketer of branded hair fashion appliances, small kitchen appliances and cookware, professional hair care and beauty products, hair brushes and hair care accessories, cosmetic and organizer bags and travel accessories with around 3,500 employees globally.
The Challenge
How does Conair's technology department keep striving for cost savings and process improvements without continually squeezing their IT Equipment vendors on product and service costs?
The Solution
Refer Boxton to Conair's IT vendors as the primary logistics provider on all IT equipment shipments. Boxton bids the work out on a project-by-project basis, invoices the vendors directly, and the cost savings are passed on to Conair.
The Result
An average cost reduction of 32% with a web application which makes it easy to submit requests, manage shipments, and provide shipment visibility to all parties.
When we first started using Boxton, we were hopeful that we'd see some impactful cost savings. What we didn't expect was to be able to implement a plug and play technology that added so much additional value through process and visibility.
~ Al Wakai
Senior Director of IT
Boxton Freight Screenshot
Conair's Story

The IT Department at Conair was facing a new challenge: Over the years, they'd built an efficient network of IT Equipment vendors who excelled in service and quality. However, the IT team was also pushing for new ways to help drive value to the organization both through service improvements and reductions in cost which go directly to the bottom line. How can they reduce cost without compromising quality? That's when they were introduced to Boxton.

As currently negotiated, Conair's IT Equipment vendors were responsible for shipping, with the costs being passed through directly to Conair. What Boxton provided was a new way to ship these goods through a well-defined indirect Logistics process, taking advantage of their relationships with top global shipping companies.

"When we first started using Boxton, we were hopeful that we'd see some impactful cost savings. What we didn't expect was to be able to implement a plug and play technology that added so much additional value through process and visibility," said Al Wakai, Conair's Senior Director of IT.

Since starting their work together, Conair has introduced Boxton to three of its IT equipment providers to help manage transportation. Boxton has achieved a 32% reduction in IT shipping costs as well as implemented automation of the shipment management process.

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